accessibility
This accessibility statement applies to the One You Lincolnshire website:
This website is run by One You Lincolnshire. We want as many people as possible to be able to use this website. For example, that means you should be able to:
changes colours, contrast levels and fonts
zoom in up to 300% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
call 01522 705162
Address: Suite 5 & 6, Wyvern House, Kesteven Street, Lincoln
We’ll consider your request and get back to you in 7 working days. If you cannot view the map on our ‘contact’ page, call or email us for directions.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [provide both details of how to report these issues to your organisation, and contact details for the unit or person responsible for dealing with these reports].
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 18 V1
Contacting us by phone or visiting us in person
Use the contact information provided under feedback and contact information above.
Technical information about this website's accessibility
One You Lincolnshire is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
On the sign up form some questions use single letter keys as shortcuts to select answer options. Some users may trigger these by mistake. This fails WCAG 2.1.4 Character Key Shortcuts (A). We are doing the following to fix this issue by looking for alternatives to our sign-up form provider, Typeform.
At higher magnification some text content across the website will be cut off. This fails WCAG 1.4.10 Reflow (AA). We are doing the following to fix this issue by finding the text content and restructuring this section of the website.
On the Contact Us page, error messages shown if a user has not completed the form correctly disappear after a short time and are only visible for the first error on the page. If you receive an error when completing the form, double check all answers before resubmitting. This fails WCAG 3.3.1 Error Identification (A). We are doing the following to fix this issue by looking for alternative form software, like our sign-up form. We have contacted the supplier for advice.
Some latest articles include images of text which may be contextually relevant to the content of the articles. Some of these images do not contain appropriate alt text to ensure that content is available for all. This fails WCAG 1.1.1 Non-Text Content (A) and 1.4.5 Images of Text (AA). We are doing the following to fix this issue by ensuring our staff add alternative text when creating new content and to go through and add alternative text to past content.
Disproportionate burden
At this time, we have made no claims of disproportionate burden.
Content that's not within the scope of the accessibility regulations
At this time, we have not identified any content that is not within scope of the accessibility regulations.
What we're doing to improve accessibility
One You Lincolnshire is constantly reviewing our website for existing and new accessibility regulations. We are looking to develop a new sign-up and contact us form to ensure they meet regulations. We are also constantly training staff on the importance of adding non-text content and alternative text when adding new content.
Preparation of this accessibility statement
This statement was prepared on 27/07/2022. It was last reviewed on 27/07/2022.
This website was last tested on 18/02/2022. The test was carried out by All Able Ltd.
A representative sample of pages of the website were tested along with a sample of the documents from each area of the website.
